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Reference

AI assistance for automated
order entry in logistics

Challenge 

Logistics service providers receive their orders via many channels: by phone, e-mail, WhatsApp, in forms or online booking systems. Media disruptions between customer and service provider systems are therefore often commonplace and cause a high manual effort when it comes to order entry.  

Solution 

Our AI assistance for automated order entry helps you to reduce this effort to a minimum and relieves employees from the tedious routine activities associated with order entry. 

Benefit 

  • Automation and increased efficiency for the receipt of inquiries/orders, especially via e-mail 
  • Employees only have to personally check a part of the orders/inquiries via e-mail and manually enter them into the ERP system 

Your contact

Christina Otte msg

Christina Otte
Head of Innovation & Technology
Travel & Logistics