Challenge
Retaining customers is becoming an increasing challenge in times of digitalization – insurance companies in particular are suffering high losses caused by preventable customer churn.
Solution
msg.Tariffchangeprevention prevents customer fluctuation on the basis of AI: It analyzes potential churners, determines individual losses of persons insured that are associated with a tariff change and directly highlights a recommended course of action to prevent tariff changes.
Benefit
msg.Tariffchangeprevention prevents premium losses due to tariff changes. The tool thus actively contributes to customer loyalty and transparently shows your customers potential losses that may be associated with a change. Existing benefits thus become visible (again) and arouse the appreciation of the persons insured.
